Adobe Business Catalyst — System status

Timeline

  1. [Resolved] Investigating reports of offline payment emails not being sent on the AU DC

    2 days ago, Monday, July 28, 2014, 2, GMT-5:00 (PDT US Time)

    Engineering have identified the cause of offline payment emails not being processed on the Australian data center. All the affected emails where properly delivered 

    Next update on event.

  2. Investigating reports of offline payment emails not being sent on the AU DC

    2 days ago, Monday, July 28, 2014, 2, GMT-5:00 (PDT US Time)

    Engineering is currently investigating reports of offline payment emails not being sent for sites hosted on the Australian data center.

    Next update within an hour.

  3. [Completed] Maintenance release deployment in progress

    6 days ago, Thursday, July 24, 2014, 5, GMT-5:00 (PDT US Time)

    The system maintenance release deployment is completed.

    Next update: on event

  4. Maintenance release deployment in progress

    6 days ago, Thursday, July 24, 2014, 4, GMT-5:00 (PDT US Time)

    The Engineering team is currently deploying a system maintenance release across all datacenters.

    No customer impact is expected.

    Next update: on event.

  5. [RESOLVED] Downtime for EU data center

    1 week ago, Tuesday, July 22, 2014, 5, GMT-5:00 (PDT US Time)

    We experienced an 8 minute downtime a few minutes ago for our EU data center. The service is back up and running currently, and our Engineering is in the process of investigating the root cause.

    Next update: on event.

  6. Scheduled maintenance on EU DC completed

    1 week ago, Sunday, July 20, 2014, 4, GMT-5:00 (PDT US Time)

    The system maintenance process is completed.

    Next update: on event

  7. Scheduled maintenance on EU DC underway

    1 week ago, Sunday, July 20, 2014, 3, GMT-5:00 (PDT US Time)

    Maintenance window extended with one hour .

    Some sites in EU DC will be intermittently down in the next 90 minutes

    Next update , end of maintenance