Adobe Business Catalyst — System status

Timeline

  1. [Resolved] Eway payments are not processed

    3 hours ago, Thursday, August 28, 2014, 7, GMT-5:00 (PDT US Time)

    Issue was resolved and all the payments trough Eway can be processed correctly at this moment

    Next update , on event 

  2. Eway payments are not processed

    4 hours ago, Thursday, August 28, 2014, 6, GMT-5:00 (PDT US Time)

    Payments processed trough Eway payment gateway are not working at this moment. Upgrade site and e-commerce product payments are affected 

    Engineering team is working at this moment to solve the issue 

    Next update , on event 

  3. Sites statistics delayed for few hours

    19 hours ago, Wednesday, August 27, 2014, 3, GMT-5:00 (PDT US Time)

    The Sites statistics in Sydney datacenter have a delay for few hours due to a system maintenance on sites statistics databases.

    We expect that this delay should recover in few hours.

    Next update: on event

  4. [Resolved] Facing Intermittent issues on US DC sites

    1 day ago, Tuesday, August 26, 2014, 5, GMT-5:00 (PDT US Time)

    All sites are up and running. Issue was resolved by the engineering team. 

    Next update : On event. 

  5. Facing Intermittent issues on US DC sites

    1 day ago, Tuesday, August 26, 2014, 4, GMT-5:00 (PDT US Time)

    All sites on US data center are intermittently down. Engineering team is currently investigating the issue. 

    Next Update : On event

  6. [Resolved] Currently investigating “No start page” reports on the AU datacenter

    3 days ago, Monday, August 25, 2014, 4, GMT-5:00 (PDT US Time)

    The script has finished running, all the records are now properly synced, the issue was resolved.

  7. Currently investigating “No start page” reports on the AU datacenter

    3 days ago, Monday, August 25, 2014, 4, GMT-5:00 (PDT US Time)

    The Engineering team has found the cause for the issue and are now working on a script to fix the inconsistent records.

    Next update: in 30 minutes or on event